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Here is a collection of our most frequently asked questions. If you can't find what you are looking for or have any further questions, please contact Neil at info@kiwinutrition.co.nz

Protein Powders

Whey Protein

The perfect all rounder! Great value and ideal for anyone wanting to add protein to their diet and isn’t too worried about a very small amount of carbs and fat.

Whey Protein Isolate

This is for those wishing to maximise their protein intake while minimising carbs and fat. Perfect for competitive sports people, multisport athletes, and those on a keto diet or recovering from diet or recovering from bariatric surgery.

Pea Protein

The ideal vegan-friendly protein powder for supporting an active lifestyle and good nutrition. Made from European golden peas and is 100% plant based and natural. It contains all nine essential amino acids needed by your body.

Our Pea Protein is our only vegan product. However, our Whey Protein and Whey Protein Isolate are suitable for vegetarians.

Our 1kg bags contain 33 servings.

For smoothies and shakes, add 2 heaped dessert spoons of protein powder to around 150-250 ml of cold water or milk of your choice. You can also use protein powder in baking, porridge, chia pudding and more. Head to our website for some great recipes here 

All of our protein powders are 100% natural and free from nasty artificial additives that may be harmful to a developing baby, so are a great way for supporting your nutrition during this important time. However, they are not meal replacement shakes so need to be used in conjunction with a balanced diet so that you consume essential minerals and vitamins.

If you have any medical issues, we recommend discussing these with your regular doctor.

Collagen

  • Our Marine Collagen is made from Type 1 Hydrolysed Marine Collagen and our Bovine Collagen is made from 100% pure Types 1 and 3 Collagen.
  • Both provide the same great benefits to your hair, skin, nails and joints.
  • Both contain 50mg of Vitamin C, added to support collagen synthesis and provide antioxidant benefits to the rest of your body.

We offer both Marine and Bovine Collagen, as some customers have dietary restrictions or preferences for one over the other.

Add 2 teaspoons (10g) to your smoothie, coffee, tea, baking or other hot or cold liquid. Both of our collagen powders are tasteless and odourless so will not change the taste.

This is dependent on the individual, but can be anywhere from 4-12 weeks.

Our Bovine Collagen is safe for use during pregnancy and breastfeeding. It is sourced from beef animals so has the same safety profile as other beef products, and is tested rigourously for bacteria during production.

We do not recommend using our Marine Collagen during pregnancy or breastfeeding, as it is derived from fish and may contain allergens.

General Questions

Yes, all our products are free from gluten.

All our products are proudly made in New Zealand and are 100% natural.

Shipping

We offer free shipping New Zealand wide.

North Island - please allow 1-2 business days for your order to arrive after you have received the email confirming that the order has been shipped.

South Island - please allow 3-4 business days for your order to arrive after you have received the email confirming that the order has been shipped.

Please allow an extra 1-2 days for rural deliveries. On our online tracking system, your order will show as “delivered” once it is handed over to the rural delivery driver, but it will take additional time to be delivered to your address.

Subscriptions

The easiest way to do this is to click on the link in the emails that we send out about your subscription. These are sent out when you first subscribe and also prior to the next subscription being sent. You can find them in your email inbox by searching for "Kiwi Nutrition" or "recurring order". In these emails, we provide a link to "manage your subscriptions". 

Through this portal, you can change your payment card, delivery address, delivery dates or the products that are in your subscription.

To do this, you need to access our Recharge portal - do this by following the steps outlined in "How do I change my subscription?". Once you have accessed your subscription account, you can change the products in your subscription order or add a new product to your existing subscription.